Headquarters Binfield & London
3 Opportunities

Head of Operations (Soft Services

MAR has been a leading supplier of facilities support services across London,
the Thames Valley and the wider South Eastern region for over 30 years now.

Cleaning Services, Manned Guarding, and Buildings Maintenance – it’s all in a day’s work for us! Whilst our rapid growth has enabled us to steadily expand our range of services and the client base over the years, we’re now looking for a true leader that will oversee the operations of the Soft Services Division.

We’re on the lookout for a real problem-solver and a genuine go-to leader. Someone with the ability to build relationships both internally and with our customers.  Someone, who will take control of all aspects of field operations and liaise with the rest of the Senior Management Team to lead the Company.

We’re particularly seeking someone with experience from the Commercial Cleaning sector but if you can also point to a good working knowledge of the Security or Facilities Management as a whole, then so much the better.  You’ll need to be professional, personable and good with IT.

The key duties of this role include:

• Overall responsibility for implementing and executing effective payroll procedures;
• Accountability for financial performance of allocated budgets;
• Ensuring that customer satisfaction, health and safety, compliance and environmental performance is at the highest level, through development and people-orientated management of resources in all operational areas. This includes full responsibility for the Quality Monitoring, Security Audits and other relevant tools.
• Ensuring the achievement of operational KPIs, company objectives and personal development of operational staff whilst delivering agreed level of client retention.
• To provide regular reports to the Executive Director on all aspects of the operational management.
• Play a significant role in developing and maintaining a positive, supportive and inclusive culture throughout the organisation.

Requirements:

• Proven success in an operational leadership role – a min of 5 years’ experience in similar role within the Facilities Management or Soft Services industry;
• Demonstrable experience of multiple client management;
• Ability to resolve problems and use analytical thought to exercise judgement to provide appropriate solutions, guidance and support;
• Commitment and positive attitude;
• Excellent IT skills;
• A formal H&S qualification is desirable;
• Full Clean driving licence desirable;
• High level of credibility, team leadership skills and the capability to deliver a positive, motivational Culture whilst fully embracing the MAR Values.

If you would like to join our friendly team, please send us an email to recruitment@marfm.co.uk with your CV and a short covering letter.

Area Manager – Manchester City Centre

MAR Facilities Management has been a leading supplier of facilities support services across London, the Thames Valley and the wider South Eastern region for over 30 years now.

Cleaning Services, Manned Guarding, Buildings Maintenance – it’s all in a day’s work for us and whilst our organic growth has enabled us to steadily expand both our range of services and our client base over the years, we’re now on the cusp of the next stage of our ambitious business development and we’d like you to play a key role in being a part of that growth.

Are you an experienced Area Manager who has worked in supervisory roles, successfully managing relationships with employees and clients? Are you passionate about delivering a quality service in a fast paced, ever changing environment?

If you answered ‘yes’ to the above then we have an excellent opportunity for you to join a well-established and rapidly growing Company.

We are extremely due to the expansion of our client portfolio we are looking for a self-motivated, hardworking and flexible individual, who will embrace our values and deliver an outstanding service to a wide portfolio of clients.

This position involves visiting sites across the Manchester City Centre, so flexibility with travel and evening work is required.

• Salary Up to £27,000 depending on experience.
• Professional a Continued atmosphere with excellent career progression.
• Experienced in facilities especially cleaning is essential for this role
• Company car
• Laptop and mobile
• Perkbox after successful probation
• It is essential that you have a full clean driving license as you will be responsible for a portfolio covering Manchester City Centre, (7 sites)

Area Manager

MAR Facilities Management has been a leading supplier of facilities support services across London, the Thames Valley and the wider South Eastern region for over 30 years now.

Cleaning Services, Manned Guarding, Buildings Maintenance – it’s all in a day’s work for us and whilst our organic growth has enabled us to steadily expand both our range of services and our client base over the years, we’re now on the cusp of the next stage of our ambitious business development and we’d like you to play a key role in being a part of that growth.

Are you an experienced Area Manager who has worked in supervisory roles, successfully managing relationships with employees and clients? Are you passionate about delivering a quality service in a fast paced, ever changing environment?

If you answered ‘yes’ to the above then we have an excellent opportunity for you to join a well-established and rapidly growing Company.

We are extremely due to the expansion of our client portfolio we are looking for a self-motivated, hardworking and flexible individual, who will embrace our values and deliver an outstanding service to a wide portfolio of clients.

This position involves visiting sites across the Thames Valley area, so flexibility with travel and evening work is required.

• Salary from £32,000 depending on experience.
• Professional a Continued atmosphere with excellent career progression.
• Experienced in facilities especially cleaning is essential for this role
• Company car
• Laptop and mobile
• Perkbox after successful probation
• It is essential that you have a full clean driving license as you will be responsible for a portfolio covering the Thames Valley area (15 – 25 contracts)