Our
Story
The first chapter in the MAR story was written back in 1985 when the company was first formed to service several local cleaning contracts in and around the Bracknell area of Berkshire.
Since those humble beginnings, our business has gone through a period of steady and sustainable growth, during which we have expanded our range of services, our portfolio of clients and our geographical coverage.
But we have no intention of standing still.
The recent extension of our hard service capabilities means that we can now provide a truly integrated FM service and are now well set to write the next exciting chapter in our on-going story…
Why
Choose
Us
As a business, we constantly strive to deliver a consistently high quality of service to each and every one of our clients and to develop a true partnership ethos in all of our dealings with them.
In short, focusing on the needs of our clients is at the heart of everything that we do, and we will never compromise in applying this principle throughout our business.
But don’t just take our word for it, consider these numbers.
Overall average KPI achieved over the last 12 months.
We carefully monitor our performance against KPI scores agreed at the start of each contract and strive continuously to improve in all areas.
Of clients have used our services for 5 years or more
We have many longstanding clients who we have been working with for more than 5 years and our impressive client retention rate is proof of our consistent, high service standards.
Average operative employment years
We are proud that our staff turnover is well below the industry average, and that a great number of our team have been a part of MAR Facilities Management for many years.
Rating for Safety Management
The Health and Safety of both our clients and staff is our top priority.
Of clients rate our service as excellent
Our I.C.O.N.I.C Core Values
- Placing clients at the heart of everything we do
- Truly delivering on quality and value
- Promoting openness and honesty
- Training, nurturing and developing our people
- Empowering staff to take responsibility and use their initiative
- Respecting one another and embracing diversity and creativity
Meet
The
Team
Quite frankly, when it comes to the guys and girls that make up the MAR team, we’re as proud as Punch of the work that they do on behalf of our clients – day-in, day-out.
Each of them makes a massive contribution to the well-being of our business and it’s certainly not a cliché to say that we wouldn’t be where we are without each and every one of them.
Check out their happy smiling mugshots and you may even find out one or two ‘interesting’ facts about them all.
Thanks team.
Accreditations
We are proud to have attained accreditations in a number of key areas, with our ISO 9001 Quality Standard first being awarded as far back as 1998 and our Environmental and Health & Safety accreditations following on in 2010.
We also hold accreditations to the Safe Contractor Scheme and the Contractors Health & Safety Programme. From a security perspective, MAR Facilities Support Services Ltd currently hold SIA ACS status for the provision of Security Guarding. These independent assessments give our clients the assurance that they are dealing with a business that has quality standards running through its DNA.
Affiliations
We are also pleased to be affiliated with several industry bodies, all of which we play a keen and active role in supporting.
Some Of Our Clients
Our
Community
Charity Support
We regularly support a range of national & local charities, all of which are nominated by MAR staff in support of causes dear to their hearts.
Community Support
Supporting events in the neighbourhood around our Head Office is a great way to engage with the local community and ensures that we’re always regarded as a good neighbour in the local area.
Charity Support
We regularly support a range of national & local charities, all of which are nominated by MAR staff in support of causes dear to their hearts.
Environmental Support
We have an in-built and natural passion for supporting efforts for a greener society and are always looking at ways to increase our environmental credentials.
Charity Support
We also look a little further afield and encourage and financially support our staff in the support of international aid efforts all over the world.
Community Support
Our staff regularly participate in local environmental clean-up projects, often as part of the Keep Britain Tidy programme. Yes sir, yes sir, 3 bags full.
Facilities Management
MAR Facilities Management
Head Office
Ashlyn House
Terrace Road North
Binfield
RG42 5JA
T: 01344 462 345
E: info@marfm.co.uk
London Office
The Metal Box
30 Great Guildford Street
London
SE1 0HS
T: 020 7202 2640
E: info@marfm.co.uk
